WBA sued for pharmacist pressure to dispense ‘millions of unlawful scripts’

The US Department of Justice (DOJ) has claimed that Boots’ parent company “systematically pressured its pharmacists to fill prescriptions quickly”, despite clear “red flags” and patient deaths.

Walgreens Boots Alliance WBA
The DOJ claimed that WBA “helped to fuel the prescription opioid crisis"

The US government last week (January 16) filed a nationwide lawsuit alleging that Walgreens Boots Alliance (WBA), Boots’ American parent company, “knowingly filled millions of prescriptions that lacked a legitimate medical purpose”.

The civil complaint claimed that since August 2012 WBA, which operates some 8,000 US pharmacies, has “dispensed millions of unlawful prescriptions” that it sought reimbursement for from various government healthcare programmes.

Read more: CVS slapped with nationwide lawsuit over ‘unlawful’ opioid prescriptions

Among them were alleged scripts for “dangerous and excessive quantities of opioids”, “early refills of opioids” and the “especially dangerous and abused combination of drugs known as the ‘trinity’…made up of an opioid, a benzodiazepine and a muscle relaxant”, the government body said.

It claimed that “Walgreens pharmacists filled these prescriptions despite clear red flags” indicating that the scripts were “highly likely to be unlawful”.

But WBA stressed that its pharmacists filed “legitimate prescriptions…in accordance with all applicable laws and regulations”.

“Ignored” pharmacists

The DOJ alleged that WBA “ignored substantial evidence from multiple sources that its stores were dispensing unlawful prescriptions, including from its own pharmacists and internal data”.

The complaint said that “Walgreens systematically pressured its pharmacists to fill prescriptions quickly without taking the time needed to confirm each prescription’s validity”.

Read more: Boots parent company losses plunge to $265m in first quarter

And it “also allegedly deprived its pharmacists of crucial information, including by preventing pharmacists from warning one another about certain prescribers”, the DOJ added.

The company’s actions “helped to fuel the prescription opioid crisis and…in some particularly tragic instances, patients died after overdosing on opioids shortly after filling unlawful prescriptions at Walgreens”, it said.

Allowed pills to “flow illegally”

“These practices allowed millions of opioid pills and other controlled substances to flow illegally out of Walgreens stores,” principal deputy assistant attorney general and DOJ civil division head Brian Boynton said.

“If Walgreens is found liable, it could face civil penalties of up to $80,850 for each unlawful prescription filled in violation of the Controlled Substances Act (CSA),” according to the DOJ.

Read more: UPDATED: Boots parent company announces 1,200 US store closures

WBA could also be slapped with “treble damages and applicable penalties for each prescription paid by federal programs in violation of the False Claims Act (FCA)”, it added.

The lawsuit comes after “four different whistleblowers who previously worked for Walgreens…filed whistleblower actions”.

“Arbitrary rules”

Responding to the lawsuit on Friday (January 17), WBA asked the court to “protect against the government’s attempt to enforce arbitrary ‘rules’ that do not appear in any law or regulation and never went through any official rulemaking process”.

“We will not stand by and allow the government to put our pharmacists in a no-win situation, trying to comply with ‘rules’ that simply do not exist,” it said.

It stressed that it “stands behind” its pharmacists who file “legitimate prescriptions…in accordance with all applicable laws and regulations”.

Read more: US pharmacies endorse ‘vaccine-sceptic’ new health sec RFK Jr

“Walgreens has long been a leader in providing education and resources, as well as implementing best-in-class policies and procedures, to help combat opioid misuse and abuse,” WBA said.

“We look forward to the opportunity to defend the professionalism and integrity of our pharmacists,” it added.

Kickback conspiracy

Meanwhile elsewhere in the US, a pharmacist has pleaded guilty “to conspiring to pay kickbacks in exchange for prescription referrals”, the southern Texas US attorney’s office last week (January 17) announced.

A licensed pharmacist and the owner of Pharr Family Pharmacy, 55-year-old John Ageudo Rodriguez admitted he paid “kickbacks in excess of $24m to various marketers” who could “cause prescriptions for expensive compound drugs to be referred to Rodriguez’s pharmacy”, the office said.

Read more: Trump calls for investigation into link between vaccines and autism

“During the time of the conspiracy, from 2014 to 2016, Rodriguez’s pharmacy billed more than $110m to various federal healthcare benefit programs for compound drugs,” it added.

And last month, the DOJ filed a lawsuit against another US pharmacy multiple CVS alleging its actions also “helped to fuel the opioid crisis” as it “prioritised corporate profits over patient safety”.

Sign in or register for free

Kate Bowie

Read more by Kate Bowie

Kate Bowie joined C+D as a digital reporter in August 2023 after graduating from a master’s in journalism at City, University of London. She began covering the primary care beat at the end of 2022, when she carried out several health investigations focused on staffing issues, NHS funding and health inequalities.

Latest from Multiples

WBA agrees ‘landmark’ $300m settlement over ‘invalid’ scripts

 
• By 
 • comment0

Boots’ parent company will pay at least $300m to the US government to “resolve allegations” it filled millions of unlawful opioid and controlled substance prescriptions from 2012 to 2023.

Superdrug set to open another 25 new stores this year

 
• By 
 • comment1

The health and beauty giant has announced that it plans to open 25 new stores this year, a move that will create “approximately 600 new jobs”.

Well launches ‘non-core’ branch-axing programme amid £14m loss

 
• By 
 • comment6

Well Pharmacy has revealed that it suffered millions in losses over a “challenging” year, while its wholesaling arm was able to turn a £2.5 million profit.

More from Clinical

RSV jab pilot to expand by ‘up to’ 200 pharmacies

 
• By 
 • comment

The DH has revealed plans to expand the pharmacy RSV vaccine programme by “up to 200 sites in identified target areas” in 2025/26 to “reverse the downward trend” in uptake.

Patient secures ‘urgent’ leukaemia treatment after Pharmacy First consultation

 
• By 
 • comment

A pharmacist has been hailed as “incredible” after she spotted a patient’s leukaemia red flags during an NHS Pharmacy First Plus consultation.