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Sector calls for ‘clearer Pharmacy First messaging’ amid patient aggression

 
• By Kate Bowie

The pharmacy negotiator has highlighted the need for clearer messaging over what is and isn’t covered by the new common conditions service following reports of patients “yelling and throwing items” at pharmacists.

It comes amid claims from MPs that patients are being incorrectly referred to Pharmacy First
Kate Bowie

Read more by Kate Bowie

Kate Bowie joined C+D as a digital reporter in August 2023 after graduating from a master’s in journalism at City, University of London. She began covering the primary care beat at the end of 2022, when she carried out several health investigations focused on staffing issues, NHS funding and health inequalities.

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