Well launches pharmacy inside WH Smith in Gatwick airport

Well Pharmacy has opened its first branch inside a WH Smith in Gatwick airport to offer a “one-stop shop” for travellers, but without dispensing prescriptions.

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Well: Travellers can buy pharmacy medicines and can access healthcare advice

The Well pharmacy opened inside the existing WH Smith store at the airport’s north terminal on April 1.

The pharmacy does not dispense prescriptions from the store, but it does offer “a wide range” of pharmacy (P) medicines and healthcare advice from pharmacists and pharmacy technicians, Well told C+D last week (April 12).

It is accredited by the General Pharmaceutical Council and also sells health and beauty retail items, it added.

Trials in Southampton and Southend

WH Smith said the two companies have been working on the partnership for the last year with “success” in trials in Southampton and Southend airports.

“Retail space in travel locations is often very constrained…and expensive,” WH Smith said in a report.

“We seek to maximise the return from every square metre of this space. This process has, over the years, led to significant evolution of our formats and ranges,” it continued.

“We have been trialling combining the traditional WH Smith format with a pharmacy in partnership with Well Pharmacy…providing time pressed passengers with a one-stop shop customer offer.”

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