Pharmacist unable to prevent Costa allergy death due to EpiPen shortage

A pharmacist was unable to save a girl who died from a severe allergic reaction to a Costa Coffee drink “due to a national shortage of adrenaline auto injectors”, a coroner has found. 

breaking
2 costa cups
Jacobs “took a sip of her drink and felt unwell”

After a severe allergic reaction to a hot chocolate, a “national shortage” of EpiPens meant that a pharmacist could not prevent the death of 13-year-old Hannah Eniola Angela Ayomipo Jacobs, a coroner has found.

In a report published last week (August 30), coroner Dr Shirley Radcliffe said that Jacobs was “incorrectly” served a “dairy hot chocolate at Costa Coffee Barking despite her mother informing staff of a dairy allergy” on her way to a dentist appointment on February 8 2023.

The report said that when the pair arrived at the dentist, Jacobs “took a sip of her drink and felt unwell”.

Read more: Coroner: Patient dies after pharmacy supplied 'additional methadone’

Jacobs had “severe allergies to eggs, dairy and wheat” but “neither she nor her mother were carrying an adrenaline auto injector that had been prescribed”, it added.

She “refused treatment and left the dentist with her mother to go to a local pharmacy for treatment”, the report said.

Jacobs and her mother “rushed to the Day Night Pharmacy where [she] collapsed” before she “sadly…went into cardiac arrest and could not be resuscitated,” it added.

“Insufficient dosage”

In a second report also published last week, the coroner said that when Jacobs entered the pharmacy “her mother asked for cetirizine that had previously helped” but “it was given to no effect”.

“An EpiPen was requested but due to a national shortage of adrenaline auto injectors, the pharmacist had only one paediatric injector that was of an insufficient dosage,” she added.

The “only one in stock” was “150 micrograms rather than the 500 [Jacobs] had been prescribed”, Radcliffe said.

Read more: Coroner: Man dies by suicide after GP deregistration despite pharmacy plea

“I was made aware there had been a shortage of adrenaline auto injectors at the time, but a vial of adrenaline was available at the chemist,” she added.

“However, it takes time to draw up,” she said.

“I am not sure whether – assuming no national shortage – all chemists have adrenaline auto injectors in stock for emergencies,” she added.

“Action should be taken”

Radcliffe found that there is “a risk that future deaths could occur unless action is taken”.

She sent her findings to health secretary Wes Streeting, NHS England’s (NHSE) national medical director and chief executive of the General Pharmaceutical Council (GPhC) Duncan Rudkin, among various others.

She stressed that “action should be taken” by the organisations and instructed them to reply “within 56 days of the date of this report, namely by October 15”.

Read more: Coroner: Patient died from overdose after GP pharmacist ignored warning

The Department of Health and Social Care (DH) told C+D today that its “deepest sympathies are with the family and friends of Hannah Jacobs and all those impacted by this case”.

"We have been in ongoing discussions with the Natasha Allergy Research Foundation about improving support for people with allergies,” it added.

“Ministers will carefully consider their views and any recommendations made by the coroner following the tragic death of Hannah Jacobs,” it said.

Read more: Opinion: The DH needs to act on allergies after latest death

A GPhC spokesperson told C+D that it too is "currently carefully reviewing this prevention of future deaths report".

And NHSE also said that it "extends its deepest sympathies to the family and friends of Hannah Jacobs", is "carefully considering" the report and "will respond in due course”.

C+D also approached Costa Coffee and the pharmacy for comment.

Sign in or register for free

Kate Bowie

Read more by Kate Bowie

Kate Bowie joined C+D as a digital reporter in August 2023 after graduating from a master’s in journalism at City, University of London. She began covering the primary care beat at the end of 2022, when she carried out several health investigations focused on staffing issues, NHS funding and health inequalities.

Latest from News

More from Clinical