IT chaos left 3/4 of pharmacies unable to complete Pharmacy First consultations

Over a third of respondents to a C+D snapshot poll said that IT problems stopped them from completing “more than 10” Pharmacy First consultations.  

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Pharmacists had to choose between offering “unprofessional” consultations and turning patients away
Kate Bowie

Read more by Kate Bowie

Kate Bowie joined C+D as a digital reporter in August 2023 after graduating from a master’s in journalism at City, University of London. She began covering the primary care beat at the end of 2022, when she carried out several health investigations focused on staffing issues, NHS funding and health inequalities.

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