‘Big Brother is watching’: Pharmacy hounded over ‘unactioned’ referrals

A local commissioner has reminded contractors to “action” Pharmacy First referrals, despite them only remaining on the system due to IT issues.  

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"It wasn't very supportive or understanding of the wider struggles the team is dealing with"
Kate Bowie

Read more by Kate Bowie

Kate Bowie joined C+D as a digital reporter in August 2023 after graduating from a master’s in journalism at City, University of London. She began covering the primary care beat at the end of 2022, when she carried out several health investigations focused on staffing issues, NHS funding and health inequalities.

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