Update: Boots issues second response to MUR allegations

Boots has reminded its pharmacists of its guidance on providing medicines use reviews (MURs), a spokesperson has told C+D.

Its professional standards make it clear that services “must be for the benefit of patients, not the attainment of numerical targets”, it said yesterday evening (April 13).

The multiple "doesn't recognise" the Guardian's claims, which it said are "not representative" of its 60,000-strong staff.

Boots makes it clear to staff that services should not be carried out "inappropriately", it stressed. All of its staff are "empowered" to use their professional judgement to assess the appropriateness of offering services, it said.

"The drive for strong financial performance has never been to the detriment of our constant priority on pharmacy and delivering the best healthcare services in the communities we serve," it added.

Regulator to look into Boots MUR evidence

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